How Universal Gold Group collects, uses, and protects your personal information.
Universal Gold Group, LLC ("Universal Gold Group," "we," "us," or "our") is a precious metals dealer and Gold IRA consulting firm headquartered at 11500 S Eastern Ave, Suite 150, Henderson, NV 89052. We operate the website universalgoldgroup.com (the "Site") and provide Gold IRA consulting, precious metals sales, and related financial services.
This Privacy Policy describes how we collect, use, disclose, and safeguard information you provide to us when you visit our Site, contact us, or use our services. By accessing our Site or submitting your information to us, you agree to the practices described in this Policy.
We collect personal information that you voluntarily provide to us, including when you:
This information may include: full name, mailing address, phone number, email address, date of birth, Social Security number (required for account opening only), employment status, retirement account details, financial information necessary to process transactions, and any other information you choose to share with us.
When you visit our Site, we automatically collect certain technical information, including:
This information is collected through cookies, web beacons, and similar tracking technologies. See Section 5 for details on our cookie practices.
We may receive information about you from third parties such as: our IRA custodian partners (for account verification), credit reporting agencies (for identity verification), and publicly available sources. We handle all third-party data in accordance with this Policy.
We use the information we collect for the following purposes:
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects without human review.
We do not sell, rent, or trade your personal information to third parties. We share your information only in the following limited circumstances:
We share information with trusted third-party service providers who assist us in operating our business, including: IRS-approved IRA custodians, IRS-approved precious metals depositories, identity verification and compliance services, payment processors, email marketing platforms, and website analytics providers. These parties are contractually obligated to use your information only to provide services to us and to maintain appropriate confidentiality.
We may disclose your information when required by law, including in response to a court order, subpoena, regulatory inquiry, or other legal process. We may also disclose information when we believe disclosure is necessary to protect the rights, property, or safety of Universal Gold Group, our clients, or others.
In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity. We will notify you before your information is transferred and becomes subject to a different privacy policy.
We may share your information with third parties when you have explicitly consented to such sharing.
Our Site uses cookies — small text files stored on your device — to improve your experience and help us understand how the Site is used. We use the following types of cookies:
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Note that disabling cookies may affect the functionality of some parts of our Site. You may also opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction, including:
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and we encourage you to use strong passwords and avoid sharing your account credentials with others.
In the event of a data breach that is likely to result in harm to your rights or freedoms, we will notify you and applicable regulatory authorities as required by law.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Specifically:
When personal information is no longer needed, we securely delete or anonymize it.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us using the information in Section 12. We will respond to all requests within 30 days. We may need to verify your identity before fulfilling a request.
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you additional rights:
To submit a California privacy request, contact us using the information in Section 12. You may also designate an authorized agent to submit requests on your behalf by providing written authorization.
Our Site and services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at privacy@universalgold.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Your continued use of our Site or services after the effective date of any changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team: